Privacy Policy

ISolvX LLP

Effective Date: 05th September 2025

Platform: www.study100on100.com

Mobile Application: Study 100 on 100

DEFINITIONS
For the purposes of this Privacy Policy (“Policy”):
1. “Company” refers to ISolvX LLP, including its successors, assigns, employees, and authorized representatives.
2. “Platform” means the website www.study100on100.com and the mobile application Study 100 on 100.
3. “User” means any individual using the Platform, including parents, guardians, teachers, and children.
4. “Data Principal” means the individual to whom personal data relates, including children using the Platform, represented by their parent or guardian.
5. “Data Fiduciary” means ISolvX LLP, which determines the purpose and means of processing personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act).
6. “Authorized Service Provider” / “Processor” means any third-party entity lawfully engaged by the Company for operational activities, database management, customer support, or sales engagement.
7. “Personal Data” means any information relating to an identified or identifiable natural person, including sensitive personal data of children.
8. “Processing” includes collection, storage, use, transmission, disclosure, retention, and deletion of personal data.
SCOPE AND APPLICATION
1. This Policy governs the collection, processing, storage, and disclosure of Personal Data by the Company in its capacity as a Data Fiduciary under Indian law.
2. This Policy shall be read in conjunction with the Terms & Conditions of Use and the Refund and Cancellation Policy, which collectively form a legally binding contract between the User and the Company.
COLLECTION OF PERSONAL DATA
1. The Company shall collect the following categories of Personal Data:
  1. Parent/Guardian Data – full name, email, phone number, billing information, login credentials, and communication records.
  2. Child Data – name, age, school grade, learning history, performance analytics, activity logs, and submissions.
  3. Technical Data – IP address, device identifiers, geolocation (where permitted), cookies, and application usage logs.
  4. Content Data – notes, assignments, evaluations, AI interactions, and audio/video participation.
2. The User represents and warrants that all data provided is accurate, complete, and lawfully provided with consent.
PURPOSE OF PROCESSING
The Company shall process Personal Data strictly for the following lawful purposes:
1. Delivering personalized educational services;
2. Academic performance evaluation, reporting, and analytics;
3. Subscription management, billing, and payment processing;
4. Customer support and parental engagement;
5. Sales-related communication through authorized partners;
6. Compliance with legal obligations under Indian law;
7. Ensuring safety, fraud prevention, and lawful enforcement of rights.
DATA SHARING AND AUTHORIZED SERVICE PROVIDERS
1. The Company may share Personal Data with Authorized Service Providers engaged under binding agreements for:
  1. Operational support and database management;
  2. Customer support services;
  3. Sales and engagement with parents.
2. Such Authorized Service Providers shall act strictly on behalf of the Company, in accordance with the DPDP Act, and shall not process Personal Data for any independent purpose.
3. Personal Data may also be disclosed:
  1. Where mandated under law or government order;
  2. To safeguard the interests of children;
  3. With explicit parental consent for educational collaborations.
PARENTAL CONSENT AND CHILDREN’S DATA
1. In compliance with Indian law, a child (below 18 years) cannot legally provide consent.
2. The Company shall collect and process a child’s Personal Data only upon verified parental/guardian consent.
3. Parents/guardians shall have the right to:
  1. Access their child’s data;
  2. Request rectification or deletion;
  3. Withdraw consent at any time.
DATA RETENTION
1. The Company shall retain Personal Data only for as long as necessary to fulfil the lawful purposes stated herein or as required under applicable laws.
2. Upon termination of the account or withdrawal of consent, Personal Data shall be securely deleted, unless retention is required for statutory compliance or dispute resolution.
DATA SECURITY
1. The Company undertakes to implement reasonable security practices and procedures under Section 43A of the Information Technology Act, 2000 and the SPDI Rules, 2011.
2. Security measures include encryption, firewalls, role-based access control, and audits.
3. The User acknowledges that no system is entirely immune to security risks, and the Company shall not be liable for breaches beyond its reasonable control.
USER RIGHTS UNDER INDIAN LAW
In accordance with the DPDP Act, 2023, Users (Data Principals) shall have the right to:
1. Access and obtain a summary of their Personal Data;
2. Request correction of inaccurate or misleading data;
3. Request erasure of Personal Data (“right to be forgotten”), subject to statutory obligations;
4. Withdraw consent without prejudice to prior lawful processing;
5. Nominate a representative to exercise rights in the event of death or incapacity.
INDEMNITY
1. The User (Parent/Guardian) undertakes to indemnify and hold harmless the Company against any claims, liabilities, or damages arising from:
  1. Inaccurate, false, or unlawful data provided by the User;
  2. Unauthorized use of the Platform;
  3. Breach of this Policy or applicable Indian laws.
LIMITATION OF LIABILITY
1. To the fullest extent permitted by law, the Company shall not be liable for any indirect, consequential, or incidental damages arising from the processing of Personal Data.
2. The Company’s total liability, whether under contract, tort, or otherwise, shall be limited to the subscription fees paid by the User in the twelve (12) months preceding the claim.
BREACH NOTIFICATION
1. In the event of a personal data breach, the Company shall, in compliance with the DPDP Act, notify:
  1. The Data Protection Board of India, and
  2. The affected Data Principals (parents/guardians), without undue delay.
THIRD-PARTY LINKS
The Platform may include third-party educational resources. The Company shall not be responsible for the privacy practices or liability arising from such external platforms.
AMENDMENTS
The Company reserves the right to amend or modify this Policy at any time. Continued use of the Platform after publication of amendments shall constitute binding acceptance.
GOVERNING LAW AND JURISDICTION
This Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India.
CONTACT INFORMATION
For privacy-related inquiries, complaints, or rights requests, contact:

📧 Email: info@study100on100.com
📞 Phone: +91 9742 9742 83
🏢 Address: ISolvX LLP, AIC-DSU Innovation Foundation located at 48/1, Block B, 3rd Floor, Kudlu Gate, Hosur Road, Bangalore - 560068